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Integrations (Connecting Meta Platforms)

Infinite∞Ad automations can only function if the system has access to your Meta ad accounts and your Facebook and Instagram pages. You can make this connection on the Integrations page.

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Connecting social media platforms is only possible with Owner, Admin, and Standard User roles. (For more on permissions: Organization and Team Management)

The connection consists of three layers built on top of each other. If the connection is broken at the base level (personal profile), the automations of elements built on it (pages, ad accounts) will also stop.

1. Connecting a Personal Profile

The foundation of the connection is a personal Facebook profile that has administrator permissions for the pages and ad accounts you want to manage.

The Connect Profile button initiates Meta's standard (OAuth) authentication flow. Infinite∞Ad is a Meta Tech Provider partner, audited and approved by Meta — this guarantees that the connection is completely secure.

Expiration and Renewal

For security reasons, Meta provides time-limited access tokens. If a profile shows the "Reconnection required!" message, automations will stop. In this case, you need to click the refresh icon and re-complete the login process.

2. Connecting Ad Accounts

After connecting your profile, on the Ad Accounts tab you can see the accounts you have access to. By checking the checkbox, you give Infinite∞Ad explicit permission to read and manage that account.

Exceptions and Error States When Connecting

  • No active subscription: The system blocks the connection until you have a valid subscription plan.
  • Missing payment method / Outstanding balance: If no bank card is set up on the Meta platform for the ad account, or you have an outstanding balance, Infinite∞Ad cannot connect it. The error dialog provides a direct link to Meta's payment settings.

Ad Account Settings

By clicking the arrow icon in the row of connected accounts, the settings panel for that account opens. The following features are available here:

3. Pages (Facebook and Instagram)

The list shows every Facebook page you have access to through your connected Meta profile. If a Facebook page has an Instagram Business account linked to it in Meta Business Manager, the Instagram profile also appears automatically next to the page in the same row.

When connecting a Facebook page, Infinite∞Ad automatically connects the associated Instagram Business account as well, if one exists.

Permissions

Only the user who originally connected a page can disconnect it.

Subscription Limits

Your active subscription plan determines how many brands (pages) you can manage at the same time. When you reach the limit, the system will offer an upgrade.